Lending Administration

Following our acquisition of Resolve in 2009, Davis + Henderson is now an industry leader in the provision of loan administration programs to Canadian lenders, with customers that include financial institutions and government. In fact, Davis + Henderson is the largest provider of student loan administration programs to government with a portfolio of about $15 billion under our management.

Our integrated, end-to-end loan-processing services follow the entire life cycle of a loan, providing:

  • Loan Origination
    • Documentation gathering and validation
    • Underwriting according to customer criteria
    • Funds disbursement
  • Loan Servicing
    • Borrower communications
    • Payment processing
    • Statement issuing and balance inquiries
  • Default Management
    • Borrower tracking & communication
    • Loan restructuring based on customer programs and criteria
    • Referral of delinquent accounts to collections
  • Loan Discharge
    • Discharge of fully amortized loans

We have the expertise and purpose-built technologies to manage the entire lending lifecycle, enabling hundreds of thousands of loans to flow through banks, government student loan programs, and credit unions every day – freeing up our customers' resources for more important business objectives.