Managing a successful credit card portfolio can be demanding. Customer acquisition campaigns, back-office servicing, and cardholder support services require a wide range of processes all working together to be successful. Davis + Henderson’s integrated credit card service offering is designed to do just that.

Our solutions integrate proven technology with common business processes and highly-trained people to deliver significant improvements to our customers’ card portfolios – including shorter turnaround times for card activation, reduced servicing costs, and more successful product up-sell campaigns.

Davis + Henderson’s end-to-end credit card processing services include:

• Application Processing
  • Application data capture
  • Application approval based on customer supplied criteria
• Fulfillment
  • Delivery and activation of credit cards to approved customers
• Financial Transaction Management
  • Fraud case management
  • Anti-money laundering (AML) and anti-terrorist compliance
• Payment Processing
  • All payment types (paper and electronic)
• Call centre services
  • Cardholder account or credit inquiries
  • Integrated product cross-sell and up-sell programs

Our customers count on Davis + Henderson everyday to reduce program costs and improve program performance.